Choose the right way to reach GeneX
Contact our team for sales enquiries, customer support, WhatsApp Business API setup, AI automation, implementation, or partnership enquiries.
Talk to us
Every channel, one team behind it
Sales WhatsApp
Talk to Sales — best for new enquiries, pricing, product demo, WhatsApp API onboarding, AI agents, workflows, and launch planning.
- Pricing
- Demo
- Setup guidance
Write to us anytime — enquiries reach the same team and are answered within one business day.
- General enquiries
- Support escalation
- Partnerships
LINE Official Account
Prefer LINE? Our official account answers the same enquiries — add us and send a message.
- Sales enquiries
- Product questions
- Support
Company
GeneX is operated by EASTAR ASSET MANAGEMENT LIMITED
Registered office
EASTAR ASSET MANAGEMENT LIMITED
Wanchai Central Building, 89 Lockhart Road
Flat/RM 401, Wan Chai
Hong Kong SAR, China
General enquiries
Email: info@eastarasset.com
We answer within one business day.
Support hours
Sales: Monday–Friday, 9:00–18:00 (GMT+8)
Product support: ticket-based, follow-the-sun for Business and Enterprise plans.
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Start a free 14-day trial — no credit card required — or talk to our team about your use case first.