Turn WhatsApp into your highest-converting channel
GeneX is the AI workstation for enterprise messaging — WhatsApp and LINE in one inbox, an AI copilot behind every reply, running on the large language model your team chooses. Telegram and Viber are on the way.
14-day money-back guarantee No credit card required Official WhatsApp Business API
Trusted by teams at
Silk Road E-commerce
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Channels
Every conversation, one inbox
Meet customers where they already are. Official API access on every channel — no grey-area tools, no risk to your number quality score.
WhatsApp Business Platform
Verified sender, unlimited broadcast templates and the official Business API — provisioned directly through our Meta Tech Provider partnership.
Explore WhatsAppLINE Official Account
Your essential bridge into Japan and Thailand. Broadcast, chatbots and rich menus on the platform Japanese users open daily.
Explore LINETelegram
Bots, channels and group automation over the Telegram Bot API — for markets where Telegram is the default messenger. Currently in integration.
Coming soonViber Business Messages
Business messaging where Viber is the default — Eastern Europe, Greece and the Philippines — in the same shared inbox. Currently in integration.
Coming soonAI Workstation
One workstation. Any model.
GeneX is built as an AI workstation first. The copilot, translation and quality assurance all run on the large language model your team already trusts — switch per workspace, per market, per task.
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AI Copilot for every agent
Reads the conversation in real time, drafts the best response and polishes the tone. Agents review, edit and send with one click — never a blank reply box.
Real-time translation
Two-way translation across the languages your customers actually write in. Serve any market without hiring a bilingual support team.
AI Quality Assurance
Smart QA scores every conversation and tracks response speed — so you know exactly which agents to coach, before customer churn tells you instead.
Gemini
ChatGPT
GLM
Kimi
DeepSeek
Qwen
No lock-in — switch models anytime, per workspace or per task.
Platform
The platform behind every reply
Six capabilities that work as one — built for teams that treat messaging as a revenue channel, not a cost centre.
Team Inbox
Assign, mention and resolve together. Private notes, collision detection and full conversation history keep every agent in context.
AI Agents
Trained on your catalog and policies. They answer FAQs, qualify leads and hand off to humans with a full summary — 24/7, on the model you choose.
Broadcast Campaigns
Segment by tags, spend and behaviour. Schedule template campaigns and watch delivery, reads and revenue in real time.
Automation Flows
Drag-and-drop journeys: welcome series, cart recovery, order updates. Trigger on events or dates — no engineering time needed.
Analytics
First response time, resolution rate, revenue per agent, campaign ROI. Know exactly what messaging earns you.
Contacts & CRM
Every chat enriches one profile — tags, custom fields, lifetime value. Sync to your CRM with native integrations.
Solutions
Built for how your industry sells
Playbooks, templates and flows tailored to the conversations your team actually has.
By team
One inbox. Every team unblocked.
Marketing, sales and support each get purpose-built workflows — on the same conversations and the same data.
Marketing team
- Segmented broadcast campaigns with 98% delivery
- QR codes and click-to-chat links that capture leads from ads
- Campaign analytics that tie every message to revenue
Sales team
- Lead capture with automatic routing and assignment
- AI copilot that drafts replies in your team's tone
- Follow-up flows and CRM sync — nothing slips
Support team
- Shared team inbox with roles and permissions
- AI quality assurance scores every conversation
- Real-time translation — reply in any customer language
How it works
Live on WhatsApp in a week, not a quarter
Connect your number
Bring your own number or get a new one verified. Our onboarding team handles Meta approval end to end — typically 3–5 business days.
Automate the routine
Switch on pre-built flows and an AI Agent trained on your FAQs and catalog. Overnight, most repetitive chats resolve themselves.
Scale what works
See which campaigns and agents drive revenue, double down in analytics, and plug everything into your CRM and store.
Why teams switch to GeneX
We replaced three tools — a shared inbox, a broadcast tool and half of our email marketing — with GeneX. Cart recovery alone pays for the subscription every month, and our support team finally sleeps through the night.
About GeneX
Built by product operators, for modern growth teams
GeneX bridges the gap between your brand and your audience — turning WhatsApp into a practical operating layer for marketing, sales, and support.
Meta Tech Provider
Direct WhatsApp Business API access as a Meta Tech Provider — your number stays in good standing.
Data Encryption
Encrypted in transit and at rest. Regional data residency options for APAC, EU and the Americas.
GDPR-Ready
DPAs, consent management and right-to-erasure workflows built into the product, not bolted on.
99.9% Uptime
Redundant infrastructure with a public status page. When WhatsApp has an incident, you hear it from us first.
Integrations
Plays well with your stack
Sync contacts, orders and events both ways — or build anything with our open API and webhooks.
Plus 20+ more, and an open API for everything else.
Start turning conversations into revenue
Your customers are already on WhatsApp. Meet them there this week — start with the Free plan or pick a paid plan backed by a 14-day money-back guarantee.